Support & Help

Tap the camera icon or "Scan Food" button on the home screen. Point your camera at your meal and take a photo. Our AI will automatically identify the foods and provide calorie and macro estimates. You can adjust portions before adding to your log.

For best results with food scanning:

• Good Lighting: Ensure your food is well-lit, preferably with natural light.
• Clear View: Make sure the entire plate/dish is visible in the frame.
• Steady Shot: Hold your phone steady to avoid blurry images.
• Separate Items: If foods are mixed together, the AI may have difficulty identifying individual items.
• Common Foods: The AI works best with recognizable, common foods. Very unique or regional dishes may need manual entry.

Tap the "+" button or "Add Meal" on your food log. Use the search bar to find foods by name. We have an extensive database including Indian foods (roti, dal, rice dishes), international cuisines, and common packaged foods. Select your food, adjust the serving size, and tap "Add" to log it.

HerCal adjusts your calorie recommendations based on your menstrual cycle phase. Your metabolism and nutritional needs naturally fluctuate throughout your cycle:

• Menstrual Phase: Focus on iron-rich foods and comfort.
• Follicular Phase: Energy is building - great for trying new foods.
• Ovulation: Peak energy - lighter, antioxidant-rich foods work well.
• Luteal Phase: Metabolism may increase - complex carbs help with cravings.

Enter your cycle information in the Cycle tab to enable personalized recommendations.

Go to the "Cycle" tab and tap "Set Up Cycle." Enter your average cycle length and the start date of your last period. HerCal will calculate your current phase and provide relevant nutrition tips. You can log your period start dates to improve accuracy over time.

Premium subscription unlocks:

• Unlimited AI food scanning (free version has daily limits)
• Full cycle-synced calorie recommendations
• Complete access to AI Nutrition Assistant
• Detailed macro tracking and progress analytics
• Unlimited food log history
• Water intake tracking with reminders
• Ad-free experience
• Priority customer support

Tap the "AI Assistant" icon to start a conversation. You can ask questions like:

• "What should I eat for dinner?"
• "I'm craving something sweet but want to stay healthy"
• "What foods help with energy during my luteal phase?"
• "Give me a high-protein breakfast idea"

The AI considers your logged meals, cycle phase, and goals to give personalized suggestions.

You need an internet connection for AI food scanning and the AI Assistant. However, you can manually search and log foods from our cached database offline. Your data will sync when you reconnect.

• Close other apps running in the background.
• Ensure you have the latest version of HerCal from the App Store.
• Check that you have adequate storage space on your device.
• Restart the app or your device if issues persist.
• Try clearing the app cache in Settings.

Go to your Food Log, find the entry you want to remove, and swipe left on it. Tap "Delete" to remove it. You can also tap on the entry to edit the serving size or other details.

Go to Settings → Goals → Daily Calories. You can set a custom calorie target or use our calculator based on your age, weight, height, activity level, and goals (lose weight, maintain, or gain).

Subscriptions are managed through your App Store or Google Play account:

• iOS: Settings → [Your Name] → Subscriptions → HerCal → Cancel Subscription
• Android: Play Store → Menu → Subscriptions → HerCal → Cancel Subscription

Cancellation takes effect at the end of your current billing period.

Go to Settings → Account → Delete Account. This will permanently delete all your data including food logs, cycle information, and progress history. Alternatively, email us at mallik.puranjan@gmail.com with the subject "Account Deletion Request" and we'll process your request within 48 hours.